Plantronics Dect CS60 v C65 What Is The Difference? - Buying Guide Help

There are two Plantronics Dect wireless headsets on the market that look the same and are both Dect. However one is nearly double the cost of the other and it is really hard to get a clear answer what the difference actually is.

Well phone and headsets is here to clear up this mystery once and for all. We are going to strip away the technical jargon, and actually tell you the difference between the Plantronics CS60 and C65 Dect headsets.

Firstly we have to look at what the Plantronics CS60 and C65 are actually used for. The Plantronics CS60 is to be used with a corded phone on your desk, and the Plantronics C65 is to be used with a Dect cordless telephone.

Plantronics C65 Dect Wireless Headset

Dect actually stands for digitally enhanced cordless telephony, and the Plantronics C65 Dect headset works with Dect cordless phones. These Dect cordless phones usually have the ability to register up to 5 or even 6 additional cordless handsets, which mean you can have extra handsets in different rooms.

How the Plantronics C65 headset works is by pretending that it is actually an additional cordless handset, and registering to the phone as one. This means that when the cordless phone rings, the Plantronics C65 also rings and you can pick up the call.

This makes the Plantronics C65 great for answering incoming calls, but what if you want to make a call. Well the problem with the Plantronics C65 headset is that it doesn’t have a keypad to dial any numbers. To make an outgoing call you actually have to dial on the cordless handset, and then transfer the call to the Plantronics C65 headset.

This means that there is a delay and does not make the Plantronics C65 very effective if you make a lot of outgoing calls. If you use the C65 headset for long outgoing calls then this delay will not happen on a regular basis. As the Plantronics C65 headset is much cheaper than the Plantronics CS60, for a lot of people this is not such an issue.

Plantronics CS60 Dect Wireless Headset

The Plantronics CS60 is designed to work with an existing corded telephone, the type that sits on your desk and has a handset with curly cord. Complete with its own base the Plantronics CS60 transmits its own Dect signal to the wireless headset. This is one of the reasons that the CS60 is more expensive than the Plantronics C65.

Built into the base of the Plantronics CS60 is an amplifier that allows you to tune the headset into the telephone you are using. This means that unlike some corded headsets, if you can unplug the handset the Plantronics CS60 is compatible with the phone. This also means you can adjust the volume of the Plantronics CS60 to your preference, giving it excellent quality sound.

Another benefit of the Plantronics CS60 compared to the C65 is that you can make an outgoing call very easily. As the CS60 basically becomes the telephones handset, the telephone works in the same way as it always has but the call is on the headset. This also means that if your telephone is on an office system, you can still transfer calls and use the telephone systems features.

What is the Plantronics CS60 HL10 Lifter For?

You can even answer calls on the Plantronics CS60 away from the desk. If you imagine normally answering an incoming call you lift up your telephone handset. Well this is exactly what the Plantronics HL10 lifter does.

Plantronics HL10 Lifter

Once connected a simple button press on the Plantronics CS60 headset will activate the HL10 lifter, which in turn lifts your phones handset answering the call.